Hopping Mad!

I try not to get really angry! It's not good for my health, etc. But I did yesterday. Let me back up...two weeks ago I purchased three packages of metal crosses from the craft shop on the outskirts of Mt.Airy, NC. They were priced at $3.99 each, which is more than I usually pay, but they were pretty. The crosses were eleven to a bag and I think were made by the Darice Jewelry Design company. When I got home, I emptied the bags into the container where I keep my crosses. I put a cross on every Prayer Shawl I make for the Hospital. Last week, when I tried to use one, the darn thing bent in my hand!!! I went back to the craft shop on another errand last week and told the clerk about it. She said to bring them back. Yesterday, I did. The daughter of the owner was working there and she had a "too bad so sad" attitude. She could have cared less, and refused to make it right, even though I bent two of them in my hand right in front of her!! I told her that I was not coming in the store if that is the way they treat an old time customer. Her Grandmother and I had been good friends. I will drive to Ben Franklin store 50 miles away now! My concern is, if these crosses were that bendable, could there possibly been LEAD in the metal?? I shudder to think about that, and I am glad that I am not able to use them. What's wrong with this world when a merchant won't back up what they sell. FOR SHAME. What goes 'round, comes 'round, I always say.